Fees, billing schedules, and expenses appear in your proposal or agreement. Unless otherwise agreed, invoices are due upon receipt and may accrue late fees or interest permitted by law for past-due balances. We may pause or terminate work for non-payment.
Client materials remain yours. Upon full payment, deliverables we create for you become yours unless otherwise stated in writing. Our internal tools, frameworks, templates, and know-how remain RIA property.
We handle personal data in line with applicable laws, including GDPR and CCPA. Our Privacy Policy and the Data Processing Agreement (DPA) form part of these Terms and govern how we process personal data.
We may use third-party platforms, tools, or contractors to deliver services. While we aim to select reliable partners, we are not responsible for their outages or acts, and our responsibility is limited to what we directly control.
To the maximum extent permitted by law, RIA is not liable for indirect, incidental, special, or consequential damages. Our total liability for any claim related to the services will not exceed the fees paid for the specific service giving rise to the claim.
Either party may terminate an engagement on written notice according to the agreement’s terms. You remain responsible for fees and expenses incurred through the effective termination date. On termination, you will promptly return or delete confidential materials as directed.
These Terms are governed by the laws of the State of Kentucky, without regard to conflict-of-law rules. Parties will first attempt to resolve disputes in good faith. If unresolved, the dispute may be submitted to mediation or binding arbitration in Kentucky, unless both parties agree otherwise.
We may update these Terms to reflect changes in services, laws, or business practices. Updates are effective upon posting. Continued use after changes means you accept the revised Terms.
RIA Family Legacy Group LLC, 212 N. 2nd St., Ste 100, Richmond, KY 40475, USA. Office: 502-323-6677. Support: [email protected].
By providing your mobile number and submitting a form, booking, or otherwise opting in, you consent to receive SMS and MMS messages from RIA at the number you provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP; you will receive a one-time confirmation text and then no further messages unless you re-opt in. For help, reply HELP or contact us at 502-323-6677 or [email protected]. Delivery of messages depends on your carrier and network; carriers are not liable for delayed or undelivered messages. Program content may include appointment reminders, service notifications, and promotional offers. You can opt in via a web form with disclosure adjacent to the submit button, via keyword texting such as texting WEALTH to 708-498-7708, via point-of-sale or paper forms that include the disclosure, or via recorded voice consent retained by RIA. Each opt-in presents our brand, the purpose of messages, message frequency, STOP/HELP instructions, “message and data rates may apply,” and links to these Terms and our Privacy Policy. You must be at least 18 or have parental consent to subscribe. Prohibited content is not permitted and may result in suspension.